Residential Service

Home / Residential Service

Residential Service

Victoria Electric Cooperative was founded in 1938 to serve the unmet energy needs in our community. Today, we're more committed than ever to providing safe, reliable, and affordable electricity to more than 15,000 members.

Service Territory

Use our helpful map below to see if your residence is located within our service territory. Please give our Members’ Service number a call if you have any questions at (361) 573-2428.

Apply For Service

This is where you can start an application for a new service account. If you have any questions, you can contact us at (361) 573-2428.

Residential Rates

Our electric rate consists of two charges on your monthly bill: Wholesale Power Cost and VEC residential service, which includes a monthly minimum fee. Click the button below for a more detailed explanation.

Service Fees

VEC works hard to keep member power costs low. To learn about our different service fees, deposit requirements, and the potential causes for billing adjustments click the button below.

Your Bill

We have created a breakdown of all of the components of your monthly bill to answer some frequently asked questions and to provide you with a comprehensive understanding of the various costs covered.

Payment Options

All bills are due upon receipt and are past due after the 15th of each month. Bills not paid by the due date will be assessed a 5% late fee. Click the button to see all of the payment methods and options available.

Payment Assistance

Sometimes we all need a little extra help. If you need assistance paying your electric bill, then click the button below for a list of available options.

Critical Care & Critical Load Information

If you are on special life support equipment that must have electricity and are a member of VEC, we would like to be made aware of your condition so that we can add you to our critical care list.

Interactive Texting

Sometimes it’s just easier to send a text! Click the button to see how convenient it is to stay in contact with VEC through our exclusive text messaging service.