Victoria Electric Cooperative maintains a critical care list that identifies members who require life-sustaining electrical equipment. To be eligible for critical care designation, members must work with their physician to complete the form available by clicking on the link below:
For those who qualify, keeping this information current and accurate provides VEC with the information needed to contact the designated individual if and when required. Please note that being on the critical care list does not prevent service from being disconnected if the account becomes delinquent.
Mail to: Victoria Electric Cooperative, Attn: Member
Services, P.O. Box 2178, Victoria, TX 77902
Please contact us at (361) 573-2428 if you have questions, or chat live with our member services team Monday–Friday, 7:30 a.m.–5 p.m.
Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. By working together, Touchstone Energy cooperatives stand as a source of power and information to their 32 million member-owners every day.